Morrills pharmacy
     
 
 
 

Minor Ailment Service

A service for people who don't pay prescription charges.

Promoting Health Through Your Pharmacy

WHAT IS THE NHS MINOR AILMENT SERVICE?
Anyone can go to their pharmacist for advice or to buy a medicine for a minor illness or ailment but this is an NHS service for people, including children, who don't pay prescription charges. It means that if your pharmacist thinks you need it then they can give you a medicine on the NHS without you having to pay for it. It will also save you making an appointment with your GP simply to get a prescription.

WHO IS THE SERVICE FOR?
You can use the NHS Minor Ailment Service if:
• you are registered with a participating GP surgery in Hull and the East Riding, and
• you don't pay for your prescriptions, and
• you have a condition included in the list below

HOW DOES IT WORK?
• You go into the pharmacy of your choice with your NHS number (this can be obtained by ringing your GP surgery or found on your NHS card).
• You don't have to make an appointment. You can go along at a time that suits you.
• Your consultation will always be with a qualified pharmacist.
• If your pharmacist thinks that you need a medicine or product to treat your symptoms they will give you this without you needing to pay.
• You can register for the NHS Minor Ailment Service at a community pharmacy of your choice. You can do this at any time.
• Your pharmacist will ask you for some details - your name, date of birth, gender and postcode. He or she will also check whether you pay for your prescriptions.
• Your pharmacist completes a form which you must sign to acknowledge receipt of the medication or advice.
• You will be asked to annotate the form with the reason why you don't pay for your prescriptions.
• Your pharmacist may ask you for proof of your exemption, for example your maternity or medical exemption certificate or HC2 certificate. Try to remember to bring this information with you if you think you might need to.
• Your pharmacist will fill out a separate form for each member of your family, including children.
• If you want to go to another community pharmacy for the NHS Minor Ailment Service, you can. But you will need to fill out a new form with the new pharmacy.

YOU WILL STILL HAVE TO GO TO YOUR GP IF:
• Your pharmacist suggests you should, or
• You need a medicine that you can only get on prescription from your GP.

WHAT DOES THE SERVICE OFFER?
• You will be able to get advice and free treatment from your community pharmacist for minor illnesses and ailments such as:

Athlete's Foot

Back Ache

Cold Sores

Constipation

Cough

Diarrhoea

Ear Wax

Eczema and Allergies

Haemorrhoids (piles)

Hay Fever

Headache

Head Lice

Indigestion

Mouth Ulcers

Nasal Congestion

General Pain

Period Pain

Thrush

Sore Throat

Threadworms

Warts and Verrucae

• If your pharmacist feels that it is better for you to see your GP then they may refer you directly or tell you to make an appointment with your GP.

CAN I STILL GO TO MY GP?
• Yes. You can still make an appointment with your GP if you feel this is more suitable.

CAN I DEMAND THE MEDICINES I WANT?
No. The pharmacist will make a decision on whether there is a need for any medication. The pharmacist may decide that you should see your doctor, a dentist, an optometrist or give advice without supplying medicines.